This conference programme aims to give senior industry professionals access to new ideas, solutions and innovations to help take their departments and companies forward. The agenda is pitched at a high level and we endeavour to present new case studies and new thinkers on the programme each year.

Keynote and seminar sessions give a high-level view of the  industry, offering predictions and insights to help delegates form their future strategies. The interactive workshops and discussion groups complement the larger sessions by drilling down into specific issues, allowing delegates to share their collective experiences and to learn how their peers are dealing with similar situations.

Take part in the programme

If you would like to participate in the programme or recommend any speakers or topics please get in touch.
  • Digital Disruption - How the next stage of Digitalization will radically change Business Models

    Jens-Uwe Meyer, "one of the leading experts for innovation" (FAZ), book author, managing director at Innolytics GmbH
    Digitalization will change markets more radically than managers in established companies can imagine. 5G, blockchain and artificial intelligence - what are until now only technical buzzwords will shape the business world of tomorrow.
    - Digital transformation vs. digital d...

    Digitizing an FMCG giant: The Nestlé Recipe

    Filippo Catalano, Group Chief Information Officer at Nestlé S.A.
    How can a 150 years old company, the biggest FMCG in the world, transform itself thanks to the opportunities provided by technology? In this keynote Filippo Catalano, CIO of the Nestlé Group, will lay out the recipe used in Nestlé, providing a pragmatic list of key ingredients, and the “pre...

  • IT: Enabling a Human Centric Organization Culture fit for the Digital Age

    Carsten Sudhoff, Organisational Culture Expert & Leadership Trainer, President at Global Entrepreneurship Network Switzerland
     • In the context of digital transformation and the rising GIG economy IT leaders play a key role in sustaining both economic development and human impact inside their organizations as well as between their organizations and stakeholders 

    Towards Customer Trust in Digital Services

    Marcel Zumbühl, Lecturer at Department of Management, Technology and Economics at ETH Zurich
    - How do clients perceive security of digital services 
    - What mechanisms and signals enable customers to trust the offering
    - How can proactive risk communication help to strengthen the relationship to your customers?

  • Digital Identity - A vision of a trusted and secure digital economy and society

    Oliver Naegele, Founder & CEO at Blockchain HELIX AG
    Oliver Naegele will explain how a trusted and secure digital economy and society can be achieved by establishing a blockchain based digital identity-service. Using the example of HELIX ID, he will cover the following aspects:
    • sustainable digital identity - establis...

    What do businesses have to learn from the Cambridge Analytica scandal?

    Paul-Olivier Dehaye, Data Protection Expert, Co-Founder at PersonalData.IO
    Starting in early 2016, before Brexit or Trump, I stumbled onto a strange company. My curiosity piqued, I started digging more and more, and this eventually led to the Cambridge Analytica scandal many will know. What are the consequences now? You might think not much, but in practice this event h...

  • Hired for Strategy but Never Getting Out of the Weeds

    Scott Dennull, Senior Director IT at AtriCure, Inc.
    Have you ever been asked by an executive: “What is your IT strategic plan?”  Sweat beads begin to form as you think, when do I have time to create a strategy when all I do is fix problems to keep the business running?  This presentation will help solve this dilemma by demons...

    Building A Useful Chatbot: Beyond ML and NLP

    Andreea Hossmann, Principal Product Manager Data, Analytics & Artificial Intelligence at Swisscom
    About two years ago, chatbots seemed to be the next big thing since mobile apps. In the meantime, things have cooled down a lot, with chatbots failing to deliver on the expectations. However, conversational AI is still moving forward in great strides. So, how can companies avoid the chatbot bubbl...

  • Fostering IoT Business Model Innovation

    Felix Wortmann, Assistant Professor of Technology Management and Scientific Director Bosch IoT Lab at University of St. Gallen (HSG)
    The session is dedicated to the Internet of Things (IoT) and its impact on business models. First, the session will focus on the fundamental influence of IoT on the value proposition of enterprises. In a second step, the session will address how the IoT challenges existing paradigms how companies...

  • CISO - being part of the board

    Marcel Zumbühl, Lecturer at Department of Management, Technology and Economics at ETH Zurich
     - Cybersecurity has become a common risk and as a consequence the CISO is either part of the executive board or in close contact with it.
    - This development changes the profile of CISOs and also the expectations towards them
    - How can CISOs survive at a board, what skills are ...

    How IT Leaders contribute to commercial success and human impact in the context of the rising GIG economy

    Carsten Sudhoff, Orgaisational Culture Expert & Leadership Trainer, President at Global Entrepreneurship Network Switzerland

    Based on the results of his 2019 cross-industry survey, the presenter will offer new perspectives into how the IT function can contribute to building a human centric organization culture fit for the digital age.

    Participants have a chance to exchange best prac...

    Impact of digitization on technology risk profile of the organization

    Usama Abdelhamid, Head of IT Risk Control WM EMEA & LATAM
    - Digitization and cognitive technology are powered by big data and therefore share common operational risks in terms of secure management and protection of data
    - What is digital?
    - What is the impact to the risk functions? And to the risk governance, e.g. ownership of evolving...

  • Cloud Computing is changing the infrastructure (IoT & Blockchain)

    Ilija Karadzic, Chief Information Officer at Gilgen Door Systems AG
     • The cloud is changing the expectation of infrastructure. Companies / applications must always be available without limits
    • IoT platforms and Blockchain will merge their potential in about 10 years and enable business value
    • IoT platform as a mediator bet...

    Leveraging IoT and ML

    Alain Brouhard, Chief Information Officer at Coca Cola HBC Schweiz AG
    1. Massive disruption : explosion of connected devices, task automation, global data availability & cyber crimes
    2. Connected Experiences & Data-driven Decision at reach, leveraging IoT and ML

    Cloud transition into Azure and O365

    Stefan Graf, Head of IT at Edelweiss Air AG
    Due to the doubling of the flight capacities in 2018, Edelweiss Air's IT systems had to be modernized rapidly to meet the new requirements. After an analysis phase, Edelweiss Air decided on a cloud solution on MS Azure. By adhering to a 6-point plan, we were able to connect the resources to Azure...

  • IT - Strategic Organization Design

    Christian Neudörfer, Senior Director IT - EMEA at Fossil Switzerland GmbH

  • The Employee Experience Advantage: Top 10 Digital Workspace Management Trends that will make a difference in your organization

    Oliver Bendig, Chief Executive Officer at Matrix42

    Only 32% of employees feel engaged at work. If your company is struggling with employee engagement, chances are it's looking in the wrong places. Engagement is an outcome of the employee experience (EX), and while there's a mosaic of factors that influence EX, the Digital Wor...


    Generation Z: The Future has arrived

    Achim Freyer, Senior Director and General Manager at DELL EMC
     DELL EMC will present the findings of a representative survey conducted among 12,000 high-school and college students around the globe, and help answer the following questions: 

    - What can employers expect from this generation? 
    - How to prepare for it? ...

  • 21 MORE Jobs of the Future

    Simon Erdmann, Digital Business Leader Cognizant Switzerland & CDO DigitalLab@HSR

    In 2017 Cognizant published ‘21 Jobs of the Future:  A Guide to Getting and Staying Employed in the Next 10 Years.’  In that report, Cognizant proposed 21 new jobs that would em...


  • How to lead generation Y

    Sebastian Koerber, psychologist, entrepreneur, executive leadership consultant at sekoerber GmbH
    How to lead people who have enough money from previous generations, so money as the motivator is ineffective. How to lead a generation – as Viktor Frankl described it - that is in lack such as pursuit of meaning. How to lead a generation in self-perception of being unique and not obliged to...

    The Body Language of Leadership

    Laura Penn, Ph.D., Author, TEDx Speaker, Founding Director of the Public Speaking School
    Do you speak body language?  Can you decipher the meaning of a shoulder shrug, two hands clasped tightly together, or your colleague’s foot pointing towards you?
    Filled with fascinating insights and familiar business and leadership-related scenarios, this hands-on work...

    Interactive VR Experience

    Giacun Caduff, Festival Director Gässli Film Festival, Board Director at VFBbB Alec Handschin, Filmmaker, Curator Innovative Storytelling


    Larry Bonfante, Chief Information Officer at USTA- USA, “CIO Hall of Fame”

    "It has been my privilege to speak at Richmond Events fine conferences. Their focus on creating an individual value proposition for each of their delegates along with their focus on engaging world class though leaders ensures that their attendees receive a great experience and get the mos...



    Annekatrin Stiels, Leadership Coach and NLP Trainer of A.Stiels Kommunikation & Personalentwicklung

    "Richmonds professional selection of speakers enables participants to receive suggestions on current topics in their respective industries. They provide a unique platform participants use extending their network. As a speaker, I greatly appreciate the collaboration with Richmond Events.&...



    Dr Graeme Codrington, futurist and speaker, international director of TomorrowToday
    "I have had the privilege of working with Richmond Events in both Switzerland and the UK for the past five years, and have enjoyed every engagement. Across the board, their conference teams are professional, focused and a pleasure to work with. Each event they host is well constructed, using...


    Bryan Barrow, Principal Consultant, Nova Consulting
    I had the pleasure of speaking at Richmond Events’ Risk and Security Forum in Zurich and was mightily impressed, both with the professionalism of the Richmond Events team and the event itself.

    Richmond did a fantastic job of putting together a programme that brought together ...

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