This conference programme aims to give senior industry professionals access to new ideas, solutions and innovations to help take their departments and companies forward. The agenda is pitched at a high level and we endeavour to present new case studies and new thinkers on the programme each year.

Keynote and seminar sessions give a high-level view of the  industry, offering predictions and insights to help delegates form their future strategies. The interactive workshops and discussion groups complement the larger sessions by drilling down into specific issues, allowing delegates to share their collective experiences and to learn how their peers are dealing with similar situations.

Take part in the programme

If you would like to participate in the programme or recommend any speakers or topics please get in touch.
  • Leadership in Times of Disruptive Change

    Rahaf Harfoush, Digital Anthropologist, Best- Selling Author, Executive Director at the Red Thread Institute of Digital Culture
    As we navigate global pandemics, lightning fast innovations and ever-changing technological landscapes, today’s leaders must balance their organisational priorities against a backdrop of constant disruption. What can be done about this? In this keynote, Rahaf will explore how emerging technology ...

    What really matters – Leading Digital in uncertain times

    Bernd Preuschoff, Group Chief Digital Officer at uvex group & Chief Executive Officer at protecting people GmbH
    ⦁ What is the current emotional state of the people we want to lead? ⦁ How has the digital battlefield changed compared to the “enthusiasm wave” in the beginning? ⦁ What are the critical points IT/Digital Leaders need to think of - and how should they behave themselves? Some advice.

  • The Changing Role of the CIO in a Global Organization

    Heinrich Suhr, Head of IT Technology Mercedes- Benz Cars & Vans at Daimler AG
    Strong IT governance and restrictive portfolio processes struggle with the demands of our business regarding speed and flexibility. This brings IT into the role of road-blocker or to be too slow in general. Can this be changed with a “Product-Mindset”? In this industry session, we will...

    Customer Trust in Digital Services/Participative Security

    Marcel Zumbühl, CISO and Member of Group IT Board at Swiss Post Lecturer at Department of Management, Technology and Economics at ETH Zurich
    ⦁ Digital Trust – What are the key messages that customers need to see in order to trust digital services ⦁ Participative Security ⦁ How can internal and external communities help to make robust and secure services ⦁ Reputation – How can open communication help to immunise against reputational ...

  • Artificial Intelligence in Production – Benefits, Applications and Limitations

    Matthias Loskyll, Director Advanced Artificial Intelligence at Siemens
    ⦁ Concrete application of different AI technologies in manufacturing ⦁ Examples from electronics and automotive industries ⦁ Architecture setups with cloud and edge technologies ⦁ Lessons learned and key challenges in applying AI in industry ⦁ Outlook to autonomous production systems

    From Conventional Manufacturer to Modern Digital Service Provider - How Digital Transformation Drives the Future Business Mode

    Sascha Schick, Director Digitalization & IT at Amcor Group GmbH
    As a conventional manufacturer, our service model has been laser focused on the main purpose of the business – manufacturing. However, latest industry evolution and changing customer requirements, such as “speed to market” and reduction of TCO, mean that as a company we also need to evolve. We be...

  • Analytics Transforming your Business – Are you ready for the Challenge?

    Markus Lang, Senior Manager Business Intelligence at DSV Panalpina
    - DSV – We connect your business to the world - Analytics – What’s the hype? - Data Democracy or Dictatorship? Governance is key to success - Analytics Cookbook – Our ingredients for a 5 course menu - Analytics Drawbook – Practical Use-cases

    Design Thinking for Artificial Intelligence: Insights from industry cases

    Prof. Dr. Benjamin van Giffen, Assistant Professor for Information Management & Head of Research Lab Management of AI at University of St. Gallen
    The steep rise of Artificial intelligence will change our everyday lives. However, expectations around AI are only surpassed by the human, technical and business-related challenges that many firms face when implementing AI solutions. This session will provide key insights from selected AI project...

  • What do cyber resilient companies do better ?

    Sascha Maier, Head of IT & Cyber Resilience at IWC Schaffhausen
    Cyber resilience is no longer just a topic for IT specialists. After all, securing one's own company against cyber-attacks and establishing a resilient cybersecurity system can only succeed if the trinity of people - organization - technology is taken into account.

    CIO Role in the Digital Age

    Peter Kaufmann, Vice President Global IT at Bachem AG
    The wave of digital transformation and digital disruption across most industries creates new opportunities but also threats for the role of the CIO. Does the new role of the Chief Digital Officer take the lead of Digital Initiatives while the CIO is left to manage legacy and IT infrastructure? Wh...

    Challenges and benefits of Data Governance

    Beat Lauper, Head Middle Office & Data Governance at Axpo Group
    - How to select and implement a proper Data Governance tool - How to select wises the organisational setup of Data Governance - What are the real benefits of Data Governance and how to sell that to the board

  • IT and digital product development are separate things. Are they really?

    Philipp Bolliger, Vice President Digital at dormakaba Holding AG
    Particularly with incumbent manufacturing companies, IT has played a role of digitally enabling core and support processes. As these companies develop their product offering into the digital realm with physical products being connected to the Internet and Apps becoming a business proposition, sof...

    Learnings from process automation with Microsoft Power Platform

    Christoph Romann, IT Director at Volvo Cars Switzerland AG
    From its first launch, the Power Platform has transformed from a simple “orchestrator” to a powerful ecosystem enabling digitalization and automation of business processes. Yet seemingly simple, creating complex automations go far beyond “citizen development”. - What is the most promising set...

  • The Sun breaks through the clouds - Rationalization of IT Operations

    Daniele Lisetto, Global IT Head Strategy at ABB
    - How to change a large corporation's hosting provider
    - Transition risk management
    - Enable cultural change
    Performance review

    To BYOD, or not to BYOD?

    Christoph Kübler, Head of ICT & Digital Transformation at IMI International Management Institute
    Bring your own device (BYOD) – a topic that is considered controversial by many. Employees like using productivity apps that they are familiar with form private use also for business. More and more - manly younger generation staff - also would be happy to use their own laptop, tablet or smartphon...

  • Reale Cyberangriffe auf Schweizer Unternehmen – was Sie daraus lernen können

    Ernesto Hartmann
    Gezielte Cyberattacken auf Schweizer Unternehmen nehmen zu. Zuerst kommen die Hacker ganz leise ins Unternehmensnetzwerk, bis sie dann plötzlich mit voller Wucht zuschlagen und nicht selten das betroffene Unternehmen am Lebensnerv treffen. So erging es im vergangenen Jahr auch zahlreichen Schweiz...

    Digital Workplace

    Fermin Sanchez, Team Lead Architecture & Integration, Workplace + Server at Econis AG
    Econis presents the impact of a digital workplace on companies, employees, customers and ecosystem partners. We show that the use of a modern workplace solution visibly increases the efficiency of collaboration and can lead to a mind change in the company. Using practical examples, we show the us...

    Ransomware: The Day after the Attack!

    Markus Fischer, Chief Information Officer at Infoniqa SQL AG
    What happens when it happened? How do I get back to normality, (Business Service Recovery) as quickly as possible? How can you protect yourself, so that your backup data remain safe? This are exactly the questions we will answer in our presentation. Use the calm before the storm and create a pr...

  • Digital Body Language

    Damir Dantes, Pantomime and Dance Artist

    In order to negotiate effectively or settle a conflict, we need to be able to perceive and correctly assess the emotions of the person we are ...


    See the unseen

    Deliah- Victoria Kyburz, LEGO® Serious Play® Trainer & Facilitator
    LEGO®️ Serious Play®️ combines the advantages of playing and building with Lego bricks with business topics. It can be used in companies, organizations and teams and is intended to encourage new ideas, improve communication and accelerate problem-solving. LEGO®️ Serious Play®️ creates a common un...

  • Wine Cellar Tour with Tasting

    Sommelier of the Grand Resort Bad Ragaz
    Wine tour by sommeliers of the Grand Resort Bad Ragaz.


    Larry Bonfante, Chief Information Officer at USTA- USA, “CIO Hall of Fame”

    "It has been my privilege to speak at Richmond Events fine conferences. Their focus on creating an individual value proposition for each of their delegates along with their focus on engaging world class though leaders ensures that their attendees receive a great experience and get the mos...



    Annekatrin Stiels, Leadership Coach and NLP Trainer of A.Stiels Kommunikation & Personalentwicklung

    "Richmonds professional selection of speakers enables participants to receive suggestions on current topics in their respective industries. They provide a unique platform participants use extending their network. As a speaker, I greatly appreciate the collaboration with Richmond Events.&...



    Dr Graeme Codrington, futurist and speaker, international director of TomorrowToday
    "I have had the privilege of working with Richmond Events in both Switzerland and the UK for the past five years, and have enjoyed every engagement. Across the board, their conference teams are professional, focused and a pleasure to work with. Each event they host is well constructed, using...


    Bryan Barrow, Principal Consultant, Nova Consulting
    I had the pleasure of speaking at Richmond Events’ Risk and Security Forum in Zurich and was mightily impressed, both with the professionalism of the Richmond Events team and the event itself.

    Richmond did a fantastic job of putting together a programme that brought together ...

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